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Who is SecurityOps designed for?
UK security companies running manned guarding and site-based contracts—operations managers, supervisors, and admins who need dependable attendance evidence, patrol discipline, incident records, and SIA-aligned documentation.
How does on-site attendance verification work?
Attendance uses layered signals: a timestamped selfie, GPS checked against each site’s coordinates and radius, and device metadata. Optional NFC tag verification at sign-in adds another check. Guards without NFC hardware can request admin approval to start a shift.
Is incident reporting available today?
Yes. Guards submit structured incident reports during active shifts—including types, witnesses, emergency services, watermarked photos, and declarations. Supervisors and admins export PDF reports per reference number, linked to the shift timeline.
What is the visitor logbook?
A per-site feature officers use during active shifts to log visitors and vehicles, mark departures, and export a daily PDF report. Admins enable it per site and can download historical visitor reports from the admin console.
Can we prove SIA licence compliance digitally?
Yes, for SIA licences. Officers upload their licence front and back, and SecurityOps checks the number against the official public register, recording the status, sector and expiry date with each check. Supervisors get a per-officer compliance view and a consolidated PDF export. Wider vetting records — DBS, right to work and BS 7858 screening — are on the roadmap and are not stored today.
Which roles use the mobile app vs the web console?
Guards and company admins use the SecurityOps mobile app—guards for shifts and field work; admins for sites, users, shifts, compliance, NFC approvals, and notifications. Company admins also use the web console for broader reporting and configuration. Super Admin platform governance is web-only.
Does SecurityOps support multiple sites and officers?
You define every site with its own geo boundary, assign one or more officers per shift, and review activity centrally. Super-admin tooling keeps each customer organisation isolated while Fusion Soft operates the platform.
How do we roll out or evaluate SecurityOps?
Request a demo using the form on this site. We walk through your shift types—security, site-locking, or regular—patrol intervals, incident and visitor workflows, and how your teams will use the mobile app day to day.
Will supervisors get WhatsApp updates?
Supervisor visibility is built around mobile and web dashboards, push notifications, and export-ready PDFs today. Extending the same operational signals to channels like WhatsApp is on the roadmap—an extension of visibility, not a separate system.
Why avoid per-guard charges?
UK redeployments are constant. Tying software spend to headcount rarely matches how contracts are priced, staffed, or audited. We align fees to operational signals and scope instead.
Why not bill every listed site the same way?
Mature security businesses carry dormant lines, future mobilisations, and seasonal gaps. You still need those locations in the system—we structure commercial terms so legitimate inventory is not treated as if it were fully live work.
What informs a tailored proposal?
Active operational footprint, workflow complexity (patrol design, NFC depth, incident and visitor logbook usage, compliance packs), integrations, training needs, and whether you want priority or named support.